Secure login
To log in to Bwin, visit the website or open the mobile app. Enter your email address or username and your password. Bwin encrypts the transmission of your login data with 128-bit SSL encryption.
Use a strong, unique password containing uppercase letters, lowercase letters, numbers and special characters. Never share your password with other people or support staff. Bwin will never ask for your password.
After successfully logging in, you can access your account via the website, mobile apps for iOS and Android, and mobile browser.
Reset password
If you have forgotten your password, click 'Forgot password' on the login page. Enter the email address linked to your Bwin account. You will receive an email with instructions to reset your password.
Follow the link in the email to create a new password. This link has a limited validity period. If you do not receive the email, check your spam or junk mail folder.
Account reactivation and access issues
If your account has been locked or disabled, please contact Bwin customer support. The reason for the lock may be security concerns, suspicious activity or breach of the terms of use.
If you cannot access your account or experience technical issues, contact Bwin's authorised support channel. Authenticate yourself by providing your registered email address and other account verification details.
This website is an independent information page and is not affiliated with Bwin customer support. All enquiries must be submitted directly to Bwin.
Account Security
- Use your login account only on secure, personal devices
- Log out, especially if you are using a shared computer
- Check your account activity regularly for unknown transactions
- Keep your email address and contact details at Bwin up to date
- Change your password regularly and use different passwords for different services
- Do not trust emails asking you to share personal data or click on suspicious links
- Enable additional security options such as two-factor authentication where available
Alternative access methods
Bwin is accessible across multiple platforms. You can access the browser-based login at bwin-online.com.de or via mobile apps for iOS and Android. Access across all channels uses the same login credentials.
If one platform is unavailable, try logging in through another channel. The mobile apps and website synchronise your account automatically.
FAQ
Can I log into my Bwin account multiple times a day?
Yes, you can log in at any time. Bwin synchronises your account automatically across the website and mobile apps. Simply log in with your credentials.
What if I have forgotten my email address?
If you cannot remember the email address you used when registering, contact Bwin customer support. You will need to authenticate yourself using other account verification data.
Can I change my password when I am logged in?
In account settings, you can usually change your password while logged in. Visit the security or account settings in your profile for this option.
What should I do if my account has been hacked?
Change your password immediately and contact Bwin customer support. Check your account activity for unauthorised transactions. Bwin can help you investigate and secure your account.
Can I use someone else's login details?
No. Bwin accounts are personal and non-transferable. Each user must register their own account with their personal data. Sharing accounts violates the terms of use.
